At Goldpages, we strive to provide high-quality services and a positive experience for all users and businesses. This Refund Policy explains when refunds may be available for paid services purchased through our platform.
Fees paid for Premium Listings, Featured Listings, advertising packages, and other promotional services are generally non-refundable once the service has been activated or published. Because these services begin providing exposure immediately, refunds are not typically available after activation.
If Goldpages offers subscription-based services, you may cancel your subscription at any time. Your subscription will remain active until the end of your current billing period unless otherwise stated. Future billing will stop once your cancellation is processed.
If you believe you have been charged incorrectly, charged more than once, or have experienced a billing error, please contact our Support Team as soon as possible. We will investigate promptly and issue any appropriate refund where an error has occurred.
If a technical issue on our platform prevents you from receiving the service you purchased, we encourage you to contact us. We will work to resolve the issue and, where appropriate, may offer a refund, credit, or replacement service at our discretion.
Questions regarding billing or refunds may be submitted through our Contact Us page. Please include your account information and details of the purchase so we can assist you as quickly as possible.